1. Who I am
These terms apply to services sold on this website by Tomáš Blažo ("I", "me"), self employed, IČO: [IČO], [address], Czech Republic, email tomas@tomasblazo.com. "You" is the person who orders.
2. What you buy
The programs described on this website: Query Letter and First 15 Pages Review, Written Manuscript Edit, How to Sell Your Book, and, when places are open, The Book Mentorship and The Book Marketing Partnership. The description of a program on this website is the scope of the work. Anything outside it we agree in writing.
3. Order and start
The contract is concluded when your payment is received. I contact you within 24 hours of your order. Before you send me any material, we sign the confidentiality agreement. I start the work when I have your payment, the signed agreement and your material.
4. Delivery
Query Letter and First 15 Pages Review: 7 days. How to Sell Your Book: 10 days. Written Manuscript Edit: the delivery date is agreed with you before you pay, based on your word count. The clock starts when I have your material. If you delay your part, the date moves by the same time.
5. Your part
You send work you have the right to share, in English, as Word or PDF. You answer my questions in a reasonable time. You are responsible for your own decisions about your book.
6. What I do not promise
I do not promise a publishing deal, an agent, sales, reviews or any other result. My work is professional feedback, analysis and writing. What you do with it is up to you.
7. The yearly programs
The Book Mentorship and The Book Marketing Partnership run for 12 months from the start date we agree. Places are limited because I do the work myself. Contact happens as agreed with you: weekly chat as needed, by call, video or in person. You can pay in 2 parts: the first part to start, the second part within 60 days. If the second part is not paid on time, I may pause the work until it is paid.
8. Prices and payment
Prices are in euros. If you pay in USD, the price is converted at the current exchange rate, so the amount in dollars may differ slightly. Payments are processed by a third party payment provider. [VAT: state here whether you are a VAT payer.]
9. Money back guarantee
You are covered by a 100% money back guarantee for 30 days. The details are in the Refund Policy below.
10. Your work and my work
Your manuscript, your ideas and your book stay yours. I get no rights to them. Texts I write for you, such as a synopsis or a book description, you may use freely once you have paid in full.
11. How I work
I do the work myself. I do not put your manuscript or materials into AI tools. Confidentiality is covered in its own section below.
12. Liability
As far as the law allows, my liability for any claim connected with a program is limited to the amount you paid for that program. This does not limit liability that cannot be limited by law, and it does not reduce your rights as a consumer.
13. If I cannot deliver
If I cannot deliver a program, I refund the part I did not deliver.
14. Complaints and disputes
Write to tomas@tomasblazo.com and I will answer as soon as I can, normally within 14 days. These terms are governed by Czech law. If you are a consumer, you also keep the mandatory protection of the country where you live. If we cannot settle a dispute, a consumer in the Czech Republic or the EU may use the Czech Trade Inspection Authority (Česká obchodní inspekce, www.coi.cz) as an out of court body.
15. Changes
The terms in force on the day of your order apply to that order.